Introduction
Welcome to Awais International, your trusted source for laptops, computers, and IT products in Pakistan.
By visiting or purchasing through www.awaisinternational.com, you agree to be bound by our Terms and Conditions. Please review them carefully before you place any order.
About Awais International
Awais International operates as a leading laptop store in Lahore, serving customers all over Pakistan. We proudly partner with brands such as HP, Dell, Lenovo, Canon, and Huawei.
For over 15 years, we have offered genuine and affordable IT products to individuals, offices, and businesses. Our goal is to make technology accessible and reliable for everyone.
Using Our Website
When you use our website, you confirm that you are at least 18 years old and legally capable of making purchases.
You agree to browse responsibly, protect your account details, and avoid any misuse of the website. Please do not copy or modify our images, content, or pricing. Such actions can harm both customers and our business integrity.
Product Details and Accuracy
We work hard to keep our product descriptions, laptop specifications, and prices up to date. Even so, technical mistakes may occur.
If any incorrect information appears, Awais International will immediately correct it or cancel the affected order.
Since images are for illustration purposes, product colors or designs may differ slightly from the actual item. Still, we always ensure you receive the exact model you ordered.
Pricing and Payment Options
All prices appear in Pakistani Rupees (PKR). Depending on the product, prices may include or exclude taxes. Due to the potential for rapid market price changes, we reserve the right to update them without notice.
You can pay securely through bank transfer, online payment gateway, or cash on delivery. We start processing your order once the payment has been verified.
To avoid delays, please confirm your payment details before checkout.
Order Confirmation
After you place an order, you will receive a confirmation email or SMS. This message confirms receipt of your request.
However, our team must first verify stock and payment before officially accepting your order. If a product is unavailable, we will contact you to suggest an alternative or issue a refund.
Shipping and Delivery Across Pakistan
We deliver laptops and computer accessories nationwide in Pakistan through trusted courier partners.
Typically, orders are delivered within a few business days; however, delivery times may vary depending on your location and current stock levels.
While we aim for fast delivery, unexpected courier delays may occur. To ensure smooth shipping, please double-check your address before placing the order.
Warranty and Returns
Every product sold through Awais International includes a manufacturer or store warranty, which is clearly mentioned on its page.
Warranty coverage depends on the brand and model.
If a product arrives damaged or defective, contact us within 3 days of delivery. We will guide you through the return process. Products must remain unused, in original packaging, and include proof of purchase.
For repairs or technical issues, you can also contact the authorized service center directly for the brand.
Order Cancellation and Refunds
You may cancel your order within 24 hours if it has not yet been shipped. After dispatch, cancellation is no longer possible.
If we approve your refund, we will send the amount back to your original payment method within 7–10 business days.
Our customer service team in Lahore is always ready to assist with any refund or order-related queries.
Limitation of Liability
Awais International offers products that meet the highest standards of quality and excellence. However, we cannot take responsibility for damages caused by misuse, third-party delays, or technical issues beyond our control.
Our maximum liability equals the value of the product purchased.
Intellectual Property Rights
All images, product details, graphics, and written content on awaisinternational.com are the property of Awais International.
You may not reuse or copy any material without our written permission. Respecting our intellectual property helps maintain the trust and quality we offer.
Privacy and Data Protection
We value your privacy and handle all information in accordance with our Privacy Policy.
When you shop with us, your data stays secure and confidential. We collect only the information needed to process orders, improve service, and communicate updates.
Importantly, we never share your personal details with unauthorized parties.
Updates to These Terms
Our business evolves over time, so we reserve the right to update these Terms & Conditions as needed. We encourage you to visit this page regularly to stay informed about any policy changes.
Contact Us
If you have any questions or concerns, please reach out to us:
📍 Office: #915, 9th Floor, Al-Hafeez Executive, Block C3, Gulberg 3, Lahore, Pakistan
📞 Phone: +92-324-4498948
📧 Email: info@awaisinternational.com
